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Ddey65
Did you check in the options if you can specify the output folder? Maybe it is invalid and so it cannot save the files?
cf http://www.cyberlink.com/english/products/powerdvd/tips_tricks/screen/screen_tip- s.jsp
cf http://www.cyberlink.com/english/products/powerdvd/tips_tricks/screen/screen_tip- s.jsp
The problem with those instructions was, when I clicked the "Advanced" button, it told me I should click the snapshot tab, but there wasn't any.